5★ Customer Service
Customer Service is our main priority. When customers are happy, we’re happy!
We have several online resources to help you, view the grid below. You can raise an immediate ticket with the customer support desk by filling in the form provided on this page.
Dedicated Customer Service Team available weekdays 9am to 5pm (close @4pm on Friday)
- Office number: 01 297 3333
- Emergencies (24/7 service): 01 292 3700
- Ask Laila! 24/7 Virtual Assistant: Click chat icon (bottom right)
- View your alarm account: Log in to our Customer Portal
Contact us
To raise an immediate helpdesk ticket please email or fill in the form!
- Email: support@action24.ie
- Phone: 01 297 3333
Form and email submissions will automatically raise a ticket with the Customer Support Team which are processed promptly with dedicated staff members reviewing the queries. If you want to call our CS Team, they will raise a ticket on your behalf.
Request Customer Support
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Frequently Asked Questions
Please check out our FAQ to find answers and guidelines to common queries relating to your Action24 Security System.
How do I change my billing details?
I am getting low battery signals from my alarm. What do I do?
I'm moving house, what should I do regarding my alarm?
Can I reschedule my installation date?
Can I upgrade my current alarm system?
Info Hub
Check out our new information source.
Action24 have written various articles to provide an informative source of general home security advice. If there is anything you need to know relating to the security of your home or business or both, please call us: 01 297 3333 or fill in the contact form above.
