Action24 provide peace of mind

For semi-detached homeowner in Limerick looking for suitable security

Action24 received a call to quote for an alarm system for a 4 bed semi-detached home in Limerick. There was no alarm system in the house and the resident was apprehensive for a number of reasons, namely:

  • Reluctance to use new technology 
  • Ambiguity around the security requirement for the home and competitor prices differing with varying quantities of sensors quoted.
Monitored Alarm System Team Ireland

Security Requirement

The primary reason for wanting a home alarm system for the resident was to feel safer as they lived alone in the house.

  • They wanted a security system that was easy to use and manage day to day.
  • Aswell as security, the resident required convenient functionality whereby adult children who lived close by could be contacted and would have access to the home security system if required.
  • The resident wanted to own the alarm system, not rent it.

System Solution

After listening to the resident and one family member, Action24 recommended a comprehensive, security solution that was specifically tailored to the requirements of the homeowner. 

  • All reservations and concerns were alleviated through a thorough specification of the house with clear, transparent communication between the Action24 home security expert and the resident of the home. 
  • The extra time taken to go through every detail is a standard Action24 practice. Offering transparent specifications by phone fulfilling due diligence when it comes to personal safety and security of property.
  • Subsequently a detailed quote was emailed to the homeowner and family member. So there is more time to review everything discussed.
  • The chosen system included sensors to cover all vulnerable entry points to the home, a panic button (to ease the feeling of anxiety) and a smart alarm app so family members could access the system when required.

Specification:

  • IQ Alarm System with Touchscreen Panel
  • 18 Sensors (placed on all accessible door & window openings)
  • Wireless panic button that can be worn around the neck (easing feeling of anxiety)
  • Multi User Smart Alarm App (remote access for homeowner and family member users)

 

Looking Forward

The resident will have a guaranteed fixed monthly monitoring & maintenance contract for 36 months with ownership of the alarm system at the end of the contract.

This system can evolve in time if required with security cameras (internal and external), fire protection and smart plugs.

The homeowner was happy to receive a full spec covering all vulnerable areas of the home with the appropriate sensors and an added panic button giving that peace of mind and fulfilling the main objective – to make the homeowner feel safer.