Monitored Alarms
Action24 Smart Alarms are professionally monitored 24/7/365
Monitored Alarm Systems Benefits:
How Alarm Monitoring Works
Our Alarm Receiving Centre (ARC)
Our ARC is certified to European Standard EN50518 – the highest level standard an ARC can receive. To meet EN50518, an ARC must operate 24/7/365, including during a crisis and have comprehensive reaction time based on the risk priority for the customer. EN50518 certification covers all elements of monitoring centre operations from HR & admin all the way through to response times, even the type of doors used within our ARC!
We are licensed by the PSA and certified by SSAIB annually across a range of standards:
Our People
We are people looking after people. We are fanatical about customer service. All of our valued staff members have been trained to exceptionally high standards, are Garda vetted and are individually licensed by the PSA. We identify suspicious activity, acknowledge false alarms and recognise unusual patterns of behaviour with the aid of advanced technology so threats are verified and appropriate actions are taken.
Monitoring FAQ
The monthly fee is a fixed amount that you pay Action24 to monitor and maintain your alarm system.
The contract is for 36 months.
The fee will not be changed within that time.
The cost is determined at the time of booking your installation and will depend on the elements included in your alarm system package.
Our sales team give bespoke, transparent quotations over the phone. You can relay your specific requirements and we will ensure your home is fully protected for the best price (installation and monthly fee).
Details of what’s included in the monthly payment is listed HERE .
- We instantly respond when your alarm activates and notify you & nominated keyholders.
- You will also get a notification from your smart device through the app. Two layers of protection.
- Action24 have immediate access to Gardaí, Fire and Ambulance services in the case of an emergency.
- Action24 Customers are registered on the Garda Pulse System.
- We are here 24/7/365. Offering complete protection for you and your family.
- Unlimited standard service calls during normal business hours Monday to Friday.
- Full warranty and free replacement of system parts. Battery replacement included. (T&Cs apply).
Click Monitoring for more details
Through the process of booking your installation with Action24, you will be sent a secure payment link so you can add your debit/credit card to your account.
- The first fee is taken 1-5 business days after install.
- Then after, it is the same day each month.
- You can change the monthly date if you wish, just email accounts@action24.ie with the detail.
