5★ Customer Service
Customer Service is our main priority. When customers are happy, we’re happy!
We have several online resources to help you, view the grid below. You can raise an immediate ticket with the customer support desk by filling in the form provided on this page.
Dedicated Customer Service Team available weekdays 9am to 5pm (close @4pm on Friday)
- Office number: 01 297 3333
- Emergencies (24/7 service): 01 292 3700
- Ask Laila! 24/7 Virtual Assistant: Click on chat icon (right corner)
- View your alarm account: Log in to our Customer Portal
Contact us
- Email: support@action24.ie
- Phone: 01 297 3333
Request Customer Support
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Latest Smart Alarm Systems
Frequently Asked Questions
Please check out our FAQ to find answers and guidelines to common queries relating to your Action24 Security System.
To change your billing details, please email us at accounts@action24.ie with your request and please include the 1st line of your home address so we can verify your Action24 account.
The smart alarm system that we have installed for you is a wireless system. The sensor and internal beams we have fitted contain batteries which need to be changed every 3-5 years.
The supply and fit of these batteries is covered under your maintenance and monitoring agreement with us.
If you get a low battery alert from your system you do not need to contact us. Your system is still connected and monitored.
The Customer Service Team will arrange an engineer visit with you in due course.
Give us a call @01 297 3333, select 1 to talk to one of our team members and we will work out the best option for you. Alternatively, see Moving Home, fill in your details and we’ll be in contact with you.
Yes, that is no problem. Please contact our scheduling team and we can work out a date to suit you.
T: +353 1 5133382
Our latest smart alarm system is the IQ System with full touchscreen technology. We currently have a special offer. More information here: https://www.action24.ie/promotions/
Info Hub
Check out our new information source.
Action24 have written various articles to provide an informative source of general home security advice. If there is anything you need to know relating to the security of your home or business or both, please call us: 01 297 3333 or fill in the contact form above.
